Back to Development Services
Get in touch
Magento Support, Maintenance and Updates.
Magento Website Support Services
Keeping your Magento site running smoothly and securely is our priority at GWS. We support clients with day-to-day site operation, and help resolve issues - whether those relate to hosting, themes, extensions, or upgrading to a new version of Magento.
01.
Issue Resolution
With any large and complex e-commerce store, from time to time you will have technical issues that require resolution. We can help identify and explain any problems as quickly as possible, and fix or work around them so that orders keep coming in.
02.
Ongoing Support
We provide ongoing support and management of Magento e-commerce stores. A monthly maintenance and support contract saves you valuable time and hassle, as we are on hand to answer questions as well as resolve any issues, and suggest the best way forward.
03.
Risk Mitigation
We can help you with configuration that limits the risks and potential damage to your site from careless user edits or poor log-in security, and can implement back-up systems so that, in the unfortunate event of your site being compromised, we can help restore the site without hosting company backups.
04.
Magento Upgrades
Magento needs upgrades to migrate between minor as well as major versions. This is not usually a straightforward process for clients to manage in-house, but we are highly knowledgeable in handling this process to take away the risk and hassle.
05.
Server Patching
We run our own servers in-house to host the websites of many of our clients, and are experienced in configuring them for security and performance. We always maintain our servers to a high standard of security, with regular patching as needed.
06.
Security Updates
Like all content management systems, Magento requires periodic security patching as areas of code that could potentially be exploited come to light. We can handle security patching for you in a timely fashion, saving you the worry of having an insecure website.
