Keeping your Magento site running smoothly and securely is our priority at GWS. We support clients with day-to-day site operation, and help resolve issues - whether those relate to hosting, themes, extensions, or upgrading to a new version of Magento.
Maintaining your Magento website before problems occur will help you avoid issues which could take your shop offline, and cost you business. E-commerce sites are a target for hackers and proactively maintaining Magento with security patches and version upgrades will help ensure your site is not compromised.
REGULAR UPDATES • ROUTINE UPGRADES • SECURE
We offer flexible support and maintenance packages to match the needs of your Magento website and business. Our support and maintenance contracts start from just three hours per month, with a flexible review if the initial level needs to be changed. If your needs exceed the support level in your contract, we are happy to bill for the extra hours so that you can continue to have access to your usual number of hours, or carry forwards a small one-off amount. Unlike many agencies, we carry forwards unused hours to the next month.
FLEXIBLE • PERSONALISED SUPPORT • BESPOKE CONTRACTS
Who do we work for?
We have worked for customers with e-commerce requirements for two decades, including Pattersons, Bristol Storage, Waddesdon Wine (part of the Rothschild group), SafeOptions, Ecomerchant, Protechnic, Bristol Garden Store, Advantapack and many others. We have more than 12 years of experience with Magento.